Strengthening Understanding of the 2020–2024 Bureaucratic Reform Agenda: A Perspective on the Policy Refinement under Ministerial Regulation of Administrative and Bureaucratic Reform No. 3 of 2023
DOI:
https://doi.org/10.30741/eps.v9i2.2038Keywords:
Community Service, Socialization, Bureaucratic Reform, Public GovernanceAbstract
Bureaucratic reform is one of the Indonesian government's priority agendas for establishing governance that is effective, efficient, transparent, accountable, and oriented toward public service delivery. However, the implementation of bureaucratic reform continues to face several challenges, including a limited understanding of the policy direction underlying the reform agenda. This community service program aimed to enhance participants' understanding of the policy direction, strategic issues, and implementation of the 2020–2024 Bureaucratic Reform Agenda. The partner institution in this program was the Indonesian Association of Government Science Lecturers (ADIPSI). The program was conducted as a guest lecture during a socialization activity, delivered in a hybrid format comprising an offline session at Diponegoro University and an online session via a virtual meeting platform. A total of 74 participants from various universities and institutions across Indonesia attended the program. The implementation consisted of three stages: preparation, implementation, and evaluation. The evaluation employed pre-test and post-test instruments to measure participants' improvement in understanding and to collect feedback regarding the program. The results demonstrated that participants gained a better understanding of the objectives, policy direction, strategic issues, and achievements of the 2020–2024 Bureaucratic Reform Agenda. Therefore, this community service program represents one of the higher education sector's contributions to supporting the success of bureaucratic reform through strengthening policy literacy and continuously enhancing the capacity of the academic community.
Downloads
References
Agus B, Sabran, Aini. 2026. “Bureaucratic Reform and Service Innovation in a Village Government.” 3(February): 50–59.
Anugrah, Edhib Harits. 2020. “Neutrality Of The State Civil Apparatus In The General Election Of The City Of Makassar In 2018.” : 218–21. https://Www.Atlantis-Press.Com/Proceedings/Bicmst-20/125945404 (November 17, 2021).
Bewinda, Riezka Novia. 2022. “Bibliometric Analysis : Pengaruh Reformasi Birokrasi.” 5(1).
Daraba, Dahyar. 2019. Reformasi Birokrasi Dan Pelayanan Publik. Penerbit Leisyah.
Denhardt, Robert B., And Janet Vinzant Denhardt. 2000. “The New Public Service: Serving Rather Than Steering.” Public Administration Review 60(6): 549–59.
Dolonseda, Agustina Dorsima, Stefanus Sampe, Very Y Londa, And Agustina Dorsima Dolonseda. 2024. “Implementation Of Bureaucratic Reform And Development Of Integrity Zones: Study At State Civil Service Agency.” 05(01): 42–49.
Farhaini, Azizatul, Bayu Karunia Putra, And Dinatul Aini. 2022. “Reformasi Birokrasi Dalam Pelayanan Publik Melalui Aplikasi Halodoc Di Kota Mataram.” 9(1): 71–82.
Fitriani Abbas, Anwar Sadat. 2020. “Model Pelayanan Publik Dalam Reformasi Birokrasi.” 1(1): 16–25.
Habibi, Fikri. 2020. “Pemetaan Riset Reformasi Birokrasi Di Indonesia Research Mapping Of Bureaucratic Reform In.” 16(2): 199–230.
Kusuma, Fanila Kasmita. 2025. “Redesigning Bureaucracy As A Governmental Strategy For Enhancing Public Service Effectiveness.” 13(1): 803–17.
Levy, Alice. 2016. “The Craft Of Bureaucratic Neutrality? Is The Politics-Administration Dichotomy Dead.” Wiley On Behalf Of The American Society For Public Administration 69(1): 145–47. Http://Www.Jstor.Org/Stable/27697840.
Mutiara Claudia Silitongaa, Eka Mariyanti. 2025. “Analisis Implementasi Sistem Meritokrasi Aparatur Sipil Negara (Asn) Pada Pemerintahan Provinsi Sumatera Barat Di Biro Xyz.” Journal Educational Research And Development. 02(01): 589–93.
Permenpan RB. 2023. Jakarta: Peraturan Menteri Pendayagunaan Aparatur Negara Dan Reformasi Birokrasi Republik Indonesia Nomor 3 Tahun 2023 Tentang Perubahan Atas Peraturan Menteri Pendayagunaan Aparatur Negara Dan Reformasi Birokrasi Nomor 25 Tahun 2020 Tentang Road Map Reformasi Bir. Https://Peraturan.Bpk.Go.Id/Details/254769/Permen-Panrb-No-3-Tahun-2023.
Portillo, Shannon, Domonic Bearfield, And Nicole Humphrey. 2020. “The Myth Of Bureaucratic Neutrality: Institutionalised Inequity In Local Government Hiring.” Review Of Public Personnel Administration 40(3): 516–31.
Rahadian, Achmad Hidayat. 2009. “Mewujudkan Good Governance Melalui Pelayanan Publik.” Jurnal Transparansi 1(2): 57–70.
Rudianto, Rudianto. 2024. “Reformasi Birokrasi Dan Pelayanan Publik.” Gender, Human Development, And Economics 1(2): 53–66.
Sari, Dwi Julica, Lili Sintia, Martinus Alexander Simanjuntak, And Ridho Kurniawan. 2025. “Perspektif Hukum Terhadap Ketidaksesuaian Prinsip Reformasi Dalam Undang-Undang Asn Terkait Pengisian Jabatan Asn Oleh Tni.” 06(02): 1–11.
Setyaningrum, Andini, Maya Widyana Dewi, And Indra Lila Kusuma. 2024. “Pengaruh Akuntabilitas , Transparansi, Dan Partisipasi Masyarakat Terhadap Pengelolaan Dana Desa Dalam Mewujudkan Good Governance.” Sitasi Artikel: 3(3): 581–89.
Setyasih, Endang Try. 2023. “Reformasi Birokrasi Dan Tantangan Implementasi Good Governance Di Indonesia.” Jurnal Ilmu Sosial 6(1): 48–62.
Yasa, Andika, M Rafi, Fajar Rahmanto, And Deni Setiawan. 2021. “Penguatan Reformasi Birokrasi Menuju Era Society 5. 0 Di Indonesia Strengthening Bureaucratic Reform Towards Society 5 . 0 Era In Indonesia.” 20(01): 27–42.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Edhib Harits Anugrah, Dwiki Adi Putra, Mutiara Kemala Ratu
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
